1. Strictly necessary cookies
These are needed for the service to work and to keep it secure, so the law doesn't require consent for them. They are all first-party.
| Name | Purpose | Lasts |
|---|---|---|
| _parkproject_key | Keeps you signed in and protects forms against cross-site request forgery | Until you close the browser |
| _parkproject_web_user_remember_me | Keeps you signed in; only set if you choose to stay signed in | 14 days |
| cookie_consent | Remembers your choice about optional cookies | 6 months |
| request_logger | Staff diagnostics on our internal dashboard; never set for customers | Until you close the browser |
2. Storage in your browser
The app also remembers a few settings you choose in your browser's storage. They never leave your device.
| Name | Kind | Purpose |
|---|---|---|
| phx:theme | Local storage | Your light or dark theme choice |
| lastOrganizationId, location_… | Local storage | The organisation and location you last used, so the app opens there |
| previousNav and scroll positions | Session storage | Keeps your place when you move between pages; cleared when the tab closes |
| Offline page | Service worker cache | A page to show when you have no connection, if you use the installable app |
3. Bot check on public forms
The newsletter and sign-up forms use Cloudflare Turnstile to stop automated abuse. It runs in a frame from Cloudflare and reads technical signals from your browser to tell people from bots; it is used only for that security purpose.
4. Optional cookies (only if you accept)
Live chat (tawk.to)
The chat bubble on our public website, so you can ask us questions. It is never loaded inside the signed-in app. When you accept, it sets:
| Name | Purpose | Lasts |
|---|---|---|
| twk_idm_key, TawkConnectionTime | Keep the chat connected during your visit | Until you close the browser |
| twk_uuid_… | Recognises your browser so a chat can continue on a later visit | 6 months |
| twk_…, twk_token_… (local storage) | The chat widget's state and conversation token | Until cleared |
tawk.to also receives your IP address and browser details, and sets its own cookies inside the chat frame. See the tawk.to privacy policy .
Visitor statistics (Plausible), if switched on
Plausible counts page views without cookies and without storing IP addresses. We still only load it if you accept optional cookies.
5. Your choices
- Use "Cookie settings" at the bottom of any page on our website, or the button at the top of this page, to accept or reject optional cookies. Rejecting after accepting removes the chat cookies we can reach and reloads the page.
- We keep a record of each choice (a random ID, the choice and the policy version, without your IP address) for 400 days, so we can show what you agreed to.
- We ask again after 6 months, or sooner if what we ask about changes.
- You can also block or delete cookies in your browser settings; blocking the strictly necessary ones will stop you signing in.
6. Contact
Questions about cookies? Contact us at hello@getdanno.com.